IBPS Clerk Recruitment 2026 Notification Out for Customer Service Associate (CSA) Posts, Apply Online
IBPS Clerk Recruitment 2026: The Institute of Banking Personnel Selection (IBPS) has officially released the detailed notification for the Common Recruitment Process (CRP CSA-XVI) for the recruitment of Customer Service Associates (CSA) (Clerical Cadre) in various participating Public Sector Banks for the vacancies of 2027-28. Eligible and interested candidates can apply online from August 01, 2026, to August 21, 2026, through the official IBPS website.
All important details regarding eligibility criteria, age limit, selection process, examination pattern, application fees, and key dates for the IBPS CSA Recruitment 2026 are provided below
IBPS Clerk (CSA) Recruitment 2026 Overview
| Information | Details |
| Recruitment Body | Institute of Banking Personnel Selection (IBPS) |
| Post Name | Customer Service Associate (CSA) / Clerical Cadre |
| Exam Name | CRP CSA-XVI (2027-28) |
| Mode of Application | Online |
| Application Dates | 01.08.2026 to 21.08.2026 |
| Pay Scale | ₹ 24,050 – ₹ 64,480 + Allowances |
| Job Location | Across India (State/UT Wise) |
| Official Website |
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Participating Banks
Bank of Baroda
Bank of India
Bank of Maharashtra
Canara Bank
Central Bank of India
Indian Bank
Indian Overseas Bank
Punjab National Bank
Punjab & Sind Bank
UCO Bank
Union Bank of India
Important Dates
Online Registration Start Date: 01 August 2026
Last Date to Apply & Pay Fee: 21 August 2026
Application Edit Window: 2 Days after closure of registration (To be notified)
Pre-Examination Training (PET): September 2026
Preliminary Admit Card Download: September 2026
Preliminary Online Examination: October 2026
Prelims Result Declaration: November 2026
Main Admit Card Download: November 2026
Main Online Examination: December 2026
Provisional Allotment: March 2027
Application Fee & Intimation Charges
SC / ST / PwBD / ESM / DESM Candidates: ₹175/- (Inclusive of GST)
All Other Candidates (General/OBC/EWS): ₹850/- (Inclusive of GST)
Application Form Correction Fee (During Edit Window): ₹200/- (for all categories)
Payment Mode: Online via Debit Card, Credit Card, Net Banking, IMPS, UPI, or Mobile Wallets.
Eligibility Criteria
1. Age Limit (As on 01.08.2026)
Minimum Age: 20 Years
Maximum Age: 28 Years
(Candidate must have been born not earlier than 02.08.1998 and not later than 01.08.2006, both dates inclusive).
Age Relaxation:
SC / ST: 5 Years
OBC (Non-Creamy Layer): 3 Years
PwBD: 10 Years
Ex-Servicemen (ESM): Actual service rendered + 3 years (Max age 50 years)
Widows / Divorced Women (not remarried): Gen/EWS: Up to 35 yrs, OBC: 38 yrs, SC/ST: 40 yrs
2. Educational Qualification (As on 21.08.2026)
Graduation: A Degree (Graduation) in any discipline from a recognized University or an equivalent qualification recognized by the Central Government.
Computer Proficiency: Operating and working knowledge in computer systems is mandatory (Certificate/Diploma/Degree in computer operations/Language or studied Computer/IT as a subject in High School/College).
Local Language Proficiency: Proficiency in reading, writing, speaking, and understanding the specified local language of the State/UT for which candidate is applying is mandatory.
Selection Process
The selection process for IBPS CSA/Clerk recruitment involves the following stages:
Online Preliminary Examination (Objective Test)
Online Main Examination (Objective Test)
Local Language Proficiency Test (LLPT) (Qualifying in nature, conducted before joining)
Document Verification & Medical Examination
Exam Pattern
1. Preliminary Examination (Online Objective)
| Sr. No. | Name of Test | Language | No. of Questions | Max Marks | Duration |
| 1 | English Language | English | 30 | 30 | 20 Minutes |
| 2 | Numerical Ability | Regional / Eng / Hindi | 35 | 35 | 20 Minutes |
| 3 | Reasoning Ability | Regional / Eng / Hindi | 35 | 35 | 20 Minutes |
| Total | 100 | 100 | 60 Minutes |
2. Main Examination (Online Objective)
| Sr. No. | Name of Test | Language | No. of Questions | Max Marks | Duration |
| 1 | General / Financial Awareness | Regional / Eng / Hindi | 40 | 50 | 20 Minutes |
| 2 | General English | English | 40 | 40 | 35 Minutes |
| 3 | Reasoning Ability | Regional / Eng / Hindi | 40 | 60 | 35 Minutes |
| 4 | Quantitative Aptitude | Regional / Eng / Hindi | 40 | 50 | 35 Minutes |
| Total | 160 | 200 | 125 Minutes |
Negative Marking: There is a penalty of 0.25 (1/4th) marks for every wrong answer in both Preliminary and Main examinations.
How to Apply for IBPS Clerk / CSA Recruitment 2026?
Visit the official IBPS website: www.ibps.in.
Click on the link “CRP CSA” and select “CLICK HERE TO APPLY ONLINE FOR CRP- Customer Service Associates (CRP-CSA-XVI)”.
Click on “CLICK HERE FOR NEW REGISTRATION” to register by entering basic personal details.
Note down the system-generated Registration Number and Password sent via SMS/Email.
Upload required documents:
Photograph & Live Photograph capture
Signature (not in capital letters)
Left Thumb Impression
Hand Written Declaration
10th Class / Matriculation Certificate
Fill in academic details, bank preferences, and state selection carefully.
Pay the applicable application fee via online payment options.
Submit the form and take a printout of the application form and fee receipt for future reference.
Important Links
Official IBPS Website: Click Here
Apply Online (CRP CSA XVI): Apply Online Link (Active from 01.08.2026)
Official Notification PDF: Download Notification PDF